1. What products do you sell?
We offer a wide range of fashion and lifestyle products including women’s clothing, men’s fashion, bags, shoes, watches, accessories, beauty products, and seasonal collections designed for modern everyday style.
2. How can I place an order?
Simply browse our collections, select your preferred product, choose the size or variation (if available), add it to your cart, and proceed to checkout. Follow the payment instructions to complete your order.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) on selected orders and locations. COD availability may depend on your delivery area and order value.
4. What payment methods do you accept?
We accept:
- UPI Payments
- Debit/Credit Cards
- Net Banking
- Wallet Payments
- Cash on Delivery (Available on eligible orders)
5. How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery generally takes:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times may vary during festivals or sale periods.
6. Do you provide order tracking?
Yes. Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp so you can track your shipment in real time.
7. What is your return and exchange policy?
We offer easy returns and exchanges on eligible products within 7 days of delivery. Items must be unused, unwashed, and in original packaging with tags attached.
Some products such as innerwear, beauty products, or sale items may not be eligible for return.
8. What should I do if I receive a damaged or wrong item?
If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery with photos or videos of the product and packaging.
We will arrange a replacement or refund after verification.
9. Can I cancel my order?
Yes, orders can be canceled before they are shipped. Once dispatched, cancellation requests may not be accepted.
10. How do I choose the correct size?
Each product page includes a size guide to help you select the perfect fit. If you still need assistance, our support team will be happy to help.
